All used parts come with 90 day warranty.The 90 day period starts when you take possession of the part. No labor warranty. In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. No refund on deposits or unwanted special order parts or special "cut" items. To return an item you must contact us via ebay messaging within the 90 day period to obtain a RMA number. Original shipping charges and return shipping charges are not covered. Once you obtain RMA number ship the item back to the below address with RMA number and original receipt.
Eastern Auto Salvage
232 Mccaskill Rd
Biscoe, NC 27209
Our default shipping rates are for the 48 US states only via UPS Ground. No Alaska, Hawaii, Puerto Rico, APO, FPO or PO Box please. We usually ship within 1-2 business days of receiving cleared payment. Unless otherwise noted, Buyer pays shipping. Pick up at our facilities is available. Please contact us prior to your purchase to arrange pick up. For items marked with FREE shipping no shipping fees apply to 48 US states.
We will not ship freight items and some larger or fragile parts outside of the 48 US states. For large items that must be shipped via Freight Truck (i.e. engines, transmissions), the delivery site must be a commercially zoned address capable of unloading a freight truck.
We can also arrange for you to pick up your freight item at your local freight terminal. For an accurate residential freight quote, please contact us before your purchase. If for some reason our shipping cost is greatly over this estimate, we reserve the right to ask for additional funds or an alternate ship to address.
Shipping Deadlines We will process every order within 24 orders of checkout. Please allow 1-5 days for delivery. Most areas in the US are within 5 days. No Expedited shipping is available.
If you have a question about a part please contact us before purchasing. Our main contact method is by ebay messaging. We try to answer all messages within 24 hours, Monday - Friday 8am-5pm Eastern Standard Time . If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase.
Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.
Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.
- The highest quality part. It is of low miles and/or exceptional condition for its age.
- The second level quality part. It is of average miles and normal condition for its age.
- The third level quality part. It has high miles and/or light damage.
- A part that has not yet been graded.
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